Client Service Coordinators

Currently 9 Regions covering all 99 counties in Iowa

Region 1 Sioux City, Amanda Petersen

Region 2 Algona-Mason City, Alex McGregor

Region 3 Creston-SW IA, Miranda Hays

Region 4 Des Moines-Newton, Kelly Walker

Region 5 Fort Dodge, Alex McGregor

Region 6 Ames-Marshalltown, Rhiannon Hermann

Region 7 Waterloo-NE IA, Melissa McCray

Region 8 Iowa City-CR-Dubuque, Alyssa Reeves

Region 9 Davenport-Interim Tory Beaver

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CSC's work in regions to make sure there is local management.  The CSC's report directly to the VP of Operations Tory Beaver.  Their duties include but are not limited to hiring, scheduling, client satisfaction, caregiver retention, referrals/intakes, case manager meetings, annuals, CDAC signatures and complaints/grievances in their particular counties.